For MSP office and dispatch teams
Field operations, built for MSPs.
MSPXtreme Ops gives your office one workspace to schedule engineers, run jobs through consistent workflows and hand finished work to billing.
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Schedule · Tuesday 14 May
Priya Shah
On siteFirewall replacement
Northgate Dental Group
J-10482
Wi-Fi survey
Overlaps travel window
Conflict
Tom Ellis
TravellingTravel
To Brightwater
Laptop rollout
Brightwater Legal
J-10487
Server rack install
Site access refused
Exception
Marcus Reid
AssignedOffice network refresh
Fenwick & Cole Architects
J-10471
Cutover sign-off
Awaiting customer
Pending
Hannah Cole
AvailableSwitch RMA collection
Kestrel Logistics
J-10479
Training
Blocked time
Printer fault
Brightwater Legal · Unscheduled
New starter setup
Northgate Dental Group · Unscheduled
UPS battery collection
Ashby Veterinary · Unscheduled
- Scheduled
- Travelling
- Project · assigned
- On site · completed
- Pending · conflict
- RMA · collection · overdue
- Critical exception
Inside the workspace
From booking to billing, without the gaps.
Every job carries its customer, site, engineer, workflow stage and full status history.
J-10482 · Firewall replacement
On site- Booked
- Assigned
- Travelling
- On site
- Operations review
- To invoice
- Customer
- Northgate Dental Group
- Site
- Riverside Clinic, Unit 4
- Job type
- Hardware replacement
- Engineer
- Priya Shah
- Booked
- Tue 14 May, 08:00 to 11:00
- Contact
- Practice manager
Engineer notes
Old unit powered down and removed. New firewall racked; config restored from backup, testing VPN tunnels.
Status history
Arrived on site
08:12
Travelling
07:40
Assigned to Priya Shah
Mon 16:05
Booked by dispatch
Mon 15:52
Why MSPXtreme Ops
The office side of field service, done properly
Designed around how MSP service desks actually coordinate engineers on site.
Plan the day
Schedule engineers, see unscheduled work and keep dispatch in one view.
Run every job the same way
Job types and workflows give your office a consistent process from booking to sign-off.
One customer record
Customers, sites and contacts linked directly to the work you do for them.
Built for MSP security
Tenant isolation, group permissions, MFA policy and an audit trail.
Features
Everything the service desk needs to run the day
- 01
Jobs and job detail
Create, assign and track engineer jobs with a full detail view, status history and notes.
- 02
Workflows and job types
Define job types and the workflow stages your office uses, so every job follows the same process.
- 03
Schedule and dispatch
Plan engineer days on a schedule and see what is booked, unscheduled or at risk.
- 04
Operations review
A queue for completed work that needs an office check before it is closed.
- 05
To-invoice queue
Hand finished work to billing with a clear list of jobs ready to invoice. Invoicing itself happens in your existing tools.
- 06
Customer directory
Customers, sites and contacts in one searchable directory linked to jobs.
Integrations
Connect the tools you already run
Each workspace connects with its own credentials. Current status is shown on every connector.
SuperOps PSA
PSA
The connector is implemented in the product: each tenant connects its own SuperOps account with its own credentials, with technician linking and reference sync. Validation against a live external SuperOps tenant is still pending, and nothing is pre-configured for you.
Microsoft 365 calendar
Calendar
Calendar configuration is implemented for tenant administrators. Validation against a live external Microsoft 365 tenant is still pending; confirm suitability for your organisation before relying on it.
Other PSA platforms
PSA
No other PSA integration is available today. Tell us what you use when you book a demo.
Accounting and invoicing
Finance
MSPXtreme Ops prepares a to-invoice list. It does not connect to an accounting system.
Pricing
Simple plans for growing MSPs
Prices are published by the MSPXtreme Ops team and update here as soon as they change.
Ready to coordinate your engineers in one place?
Start a trial workspace or talk to the team first.