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For MSP office and dispatch teams

Field operations, built for MSPs.

MSPXtreme Ops gives your office one workspace to schedule engineers, run jobs through consistent workflows and hand finished work to billing.

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Schedule · Tuesday 14 May

3 unscheduled1 on site1 exception
Engineer
08:0009:0010:0011:0012:0013:0014:0015:0016:00

Priya Shah

On site

Firewall replacement

Northgate Dental Group

J-10482

Wi-Fi survey

Overlaps travel window

Conflict

Tom Ellis

Travelling

Travel

To Brightwater

Laptop rollout

Brightwater Legal

J-10487

Server rack install

Site access refused

Exception

Marcus Reid

Assigned

Office network refresh

Fenwick & Cole Architects

J-10471

Cutover sign-off

Awaiting customer

Pending

Hannah Cole

Available

Switch RMA collection

Kestrel Logistics

J-10479

Training

Blocked time

Printer fault

Brightwater Legal · Unscheduled

Pending

New starter setup

Northgate Dental Group · Unscheduled

Ready

UPS battery collection

Ashby Veterinary · Unscheduled

Overdue
  • Scheduled
  • Travelling
  • Project · assigned
  • On site · completed
  • Pending · conflict
  • RMA · collection · overdue
  • Critical exception
Product illustration · Example dataSchedule, dispatch and unscheduled work in one view

Inside the workspace

From booking to billing, without the gaps.

Open the product tour

Every job carries its customer, site, engineer, workflow stage and full status history.

J-10482 · Firewall replacement

On site
  1. Booked
  2. Assigned
  3. Travelling
  4. On site
  5. Operations review
  6. To invoice
Customer
Northgate Dental Group
Site
Riverside Clinic, Unit 4
Job type
Hardware replacement
Engineer
Priya Shah
Booked
Tue 14 May, 08:00 to 11:00
Contact
Practice manager

Engineer notes

Old unit powered down and removed. New firewall racked; config restored from backup, testing VPN tunnels.

Status history

  • Arrived on site

    08:12

  • Travelling

    07:40

  • Assigned to Priya Shah

    Mon 16:05

  • Booked by dispatch

    Mon 15:52

Product illustration · Example data

Why MSPXtreme Ops

The office side of field service, done properly

Designed around how MSP service desks actually coordinate engineers on site.

Plan the day

Schedule engineers, see unscheduled work and keep dispatch in one view.

Run every job the same way

Job types and workflows give your office a consistent process from booking to sign-off.

One customer record

Customers, sites and contacts linked directly to the work you do for them.

Built for MSP security

Tenant isolation, group permissions, MFA policy and an audit trail.

Features

Everything the service desk needs to run the day

See all features
  • 01

    Jobs and job detail

    Create, assign and track engineer jobs with a full detail view, status history and notes.

  • 02

    Workflows and job types

    Define job types and the workflow stages your office uses, so every job follows the same process.

  • 03

    Schedule and dispatch

    Plan engineer days on a schedule and see what is booked, unscheduled or at risk.

  • 04

    Operations review

    A queue for completed work that needs an office check before it is closed.

  • 05

    To-invoice queue

    Hand finished work to billing with a clear list of jobs ready to invoice. Invoicing itself happens in your existing tools.

  • 06

    Customer directory

    Customers, sites and contacts in one searchable directory linked to jobs.

Integrations

Connect the tools you already run

Each workspace connects with its own credentials. Current status is shown on every connector.

Integration details

SuperOps PSA

PSA

Connector built — verification pending

The connector is implemented in the product: each tenant connects its own SuperOps account with its own credentials, with technician linking and reference sync. Validation against a live external SuperOps tenant is still pending, and nothing is pre-configured for you.

Microsoft 365 calendar

Calendar

Connector built — verification pending

Calendar configuration is implemented for tenant administrators. Validation against a live external Microsoft 365 tenant is still pending; confirm suitability for your organisation before relying on it.

Other PSA platforms

PSA

Not supported

No other PSA integration is available today. Tell us what you use when you book a demo.

Accounting and invoicing

Finance

Not supported

MSPXtreme Ops prepares a to-invoice list. It does not connect to an accounting system.

Pricing

Simple plans for growing MSPs

Prices are published by the MSPXtreme Ops team and update here as soon as they change.

Ready to coordinate your engineers in one place?

Start a trial workspace or talk to the team first.

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